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  • How much does shipping cost?
    • We do FREE SHIPPING inside of Australia on all of our products.

  • How long does it take for an order to arrive?
    • You can see the status of your order with our Track Order page
    • Our estimated delivery time frames are:
      - For customers in VIC, approximately 3 - 5 working days
      - For customers in NSW, SA, ACT, approximately 4 - 8 working days
      - For customers in QLD, NT, WA and TAS, approximately 7 - 10 working days.
    • NOTE:
      Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
      We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
    • What is your refund policy?
      • All of our products come with a 12-month warranty which you may seek a refund or replacement for the product.
      • Damages due to misuse by the user or during delivery will not be covered by this warranty

    • How do I contact you?
      • If you have any questions that are not on this FAQ page, please email us at support@officechairworld.com.au where we will promptly get back to you!